Avoid Trickery on Facebook and Twitter (pt. 2)

Last week I discussed some of the recent tricks being exploited by hackers on Facebook and Twitter. These tricks can be harmful to your:

  • personal identity
  • your personal finance
  • and your online reputation

These risks come from: 

  • malicious links in tweets and posts
  • account hi-jacking
  • and email spoofing

How To Stay Safe

To better avoid the risks and dangers of social media sites you should employ these best practices as much as possible. You may already be following many of these, but it is best to review them and keep them fresh. Iften we follow the safest road, and when no dangers seem apparent, we can get lulled into a false sense of security and let down our guard. Or in this case, our computer guards.

  1. Don’t assume a link sent or posted by a friend is “safe”: Your friend may have lowered their defenses, or not exercised caution with their online activity. As noted earlier, your friend’s account could have been infected, hacked, or hi-jacked. You may want to contact your friend first and check with them if the link is genuine. Many times I have found that they received the link from someone else, and just forwarded it assuming it was safe. They didn’t know that the friend be fore them hadn’t investigated the link either.
  2. Don’t assume a message from a friend is “safe”: Does the message sound like something your friend would actually say? Have they spoke on the subject before? Perhaps their accound has been hi-jacked. One of my own email accounts got hijacked this past summer, and the hacker sent messages from my account saying I was in need of money. One of my friends, believing I was in danger, sent $600 cash.  If you’re unsure, try to contact them through another channel. In my situation, many of my other friends sent me texts and made phone calls to me to check it out.
  3. Don’t assume Twitter links are safe just because Twitter scans for malware: In August 2010, Twitter partnered with Google to use Google’s Safe Browsing API. This technology checks URLs or web links against Google’s blacklisted sites. This prevents spammers from posting malicious URLs to Twitter, but it does NOT prevent them from using shortened address services such as bit.ly or tinyurl.com.  Hence….
  4. Don’t Assume Bit.ly and TinyURL Links are Safe: These legitmate address shortening service make it easy to convert long web addresses into short addresses. Bit.ly, in particular, is Twitter’s address or URL shortening service partner. Bit.ly, too, uses Google’s Safe Browsing API and two other blacklists to identify malicious links. BUT although the service doesn’t prevent users from posting these links, it will warn you when you click that the site being linked to is infected. BUT they’ve been known to miss a few according to various anti-virus services such as Kaspersky. As we’re learning, nothing online is ever completely safe, but then again, is anything ever?
  5. Use an up-to-date web browser: There are dozens or more browsers to choose from. There’s Microsoft Internet Explorer, Mozilla Firefox, Apple’s Safari, AOL’s online software, Opera, Google’s Chrome, and many more. They are periodically updated and “patched” by their respective companies. Hackers will find flaws in these programs that can be exploited. That means Internet Explorer users, the most frequently attacked, should be on IE8. Firefox is number two on the hitlist, but it alerts you when an update is available (if you have the most recent version that is). The same goes for Google’s Chrome browser.
  6. Keep Windows and Mac O/S up-to-date: As always, Windows users should make sure their systems are current with the latest patches from Microsoft. Automatic updates should be turned on. Mac issues updates periodically, too, though not as often as Microsoft.
  7. Keep Adobe Reader and Adobe Flash up-to-date: Since Microsoft, Apple, Google, and Firefox have been so diligent with updates, patches, and security; hackers have set their sights on these programs. A lot of malware exploits known vulnerabilities in Adobe’s software packages. One common attack from hackers directs victims to malware-infected sites that request you update your Flash or the Adobe Reader in order to view content on the site. DON”T DO IT using their links!  Instead, go directly to Adobe’s site (www.adobe.com) on your own and download the latest version. Why not do that right now? Go ahead, I’ll wait here.
  8. Don’t assume you’re safe because you use a Mac: Didn’t I hint at this on number 5 and 6? It’s true, Mac users are less “targeted” than Windows users, but they’re not immune. The truth is there are fewer Macs out there, so they present a smaller target, so hackers are less likely to attack them. But as they grow in popularity then get targeted more and more. Popular public opinion has it that Macs are invulnerable to viruses. This isn’t true. As a matter of fact, Apple has started to include some malware protection in their latest operating system, but it only protects users from two attack forms. There are currently several hundred attacks out there that specifically target Apple computers. The true number may be larger, but since so few Mac users use anti-maleware protection software, it’s hard to tell what the actual figure is.
  9. Beware of email messages from social networks: Email addresses can be “spoofed” by hackers, so you can’t assume a message from Facebook or Twitter is really from those sites. Don’t open attachments you’re not expecting, and be wary of clicking on links that request you “update your account.” And if you do click, and you arrive at a page that asks you to log in, DON’T.  You could be delivering your personal account info into the hasnds of a hacker. Instead, always access your favorite sites directly by “typing” the URL or web address into your browser or clicking in with your Bookmarks or Favorites.

As I mentioned before. many of these practices are the same ones you should already be following from earlier risks. Hackers tend to elaborate on pre-existing schemes and attack forms, and so you should elaborate on pre-exisiting safe practices.

So always keep your computer and browser up-to-date, and don’t open attachments. PLUS don’t assume your friend has been playing it safe either.  How often do we talk with friends about updating somputers and anti-virus programs? Not often, right?

But we should because malware hackers are getting trickier, and know they are seeking to use the trusted identities of our friends on Facebook and Twitter, to lull us into a false sense of safety. So use caution when friends send or provide links. Specially if it is out of the ordinary for them. After all, the risks aren’t on Facebook and Twitter, but in the sites they link to.

Watch the connections.

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