Update (Thurs. 3/11. 12:18am) : As of late Wednesday evening the page for “Update for the 2007 Microsoft Office System (KB977724)” appears to have been “taken down” by Microsoft. No word — that I can find — as to why. Possibly related to an error mentioned in the reader comments for this article.
Yesterday was Tuesday, and Tuesday is the day Microsoft typically issues the free Windows Updates to patch any security problems that have been discovered, fix flaws, remove malicious software (Windows Malicious Software Tool) and add new features.
Four of the six updates my computer downloaded for installation failed to install properly. These were all Microsoft Office 2007 updates:
- Update for the 2007 Microsoft Office System (KB977724)
- Security Update for Microsoft Office Excel 2007 (KB978382)
- Security Update for the 2007 Microsoft Office System (KB978380)
- Update for Microsoft Office Outlook 2007 Junk Email Filter (KB979895)
If you’ve had the same problem with these updates then you will have to manually download and install them. It’s not that difficult to do, and I’ll make it easier by providing you with links to Microsoft’s download pages for these updates. You’ll see two links on each line, but they both take you to the same page.
- Update for the 2007 Microsoft Office System (KB977724) – Filename: office-kb977724-fullfile-x86-glb.exe
- Security Update for Microsoft Office Excel 2007 (KB978382) – Filename: excel2007-kb978382-fullfile-x86-glb.exe
- Security Update for the 2007 Microsoft Office System (KB978380) – Filename: office2007-kb978380-fullfile-x86-glb.exe
- Update for Microsoft Office Outlook 2007 Junk Email Filter (KB979895) – Filename: office2007-kb979895-fullfile-x86-glb.exe
Just click the links above to go to the appropriate download page, then click the “Download” button on each page. Choose the “Save” option, and save them to either your desktop, your documents folder, or your downloads folder. Anywhere you can easily find them later on. If you have to install them on more than one computer you might consider saving them to a flash drive.
Once you’ve downloaded them, you will need to run them as an administrator. You can’t do this with your typical double-click.
- Right-click on the file (point at the file, and click the right mouse button, not the left mouse button) and choose “Run as administrator” from the shortcut menu that appears.
- If the User Account Control dialog box appears — for you Windows Vista and Windows 7 users — asking “Do you want to allow the following program to make changes to your computer?”, click “Yes”.
- Click the checkbox to accept the Microsoft License Terms, then click “Continue”.
Repeat the process above for each of the downloaded files, and that’s it. Your updates should be properly installed at this time.
I wrote about a similar “Failed Windows Update Installations (Office 2007)” problem back in November 2009.