Tag Archive for Verizon FIOS

Question for Verizon Internet Users

Update (2/25/09): Some potential solutions for the Google redirect problem can be found here in a post from 12/02/08.

Dear Skylarking Readers: If you use Verizon for your Internet access, I’d like you to go to www.google.com and search for anything, and see if your search resultsĀ are redirected to www.google.fr.

Here’s why:

In my earlier post, “Why is Google sending me to France?”, I discussed how my Google searches were being redirected to www.google.fr, Google’s French subsidiary. I, not as clearly as I had hoped, suggested that the problem appears to be related to Google’s computers misreading my IP (Internet Protocol) address as originating in France.

To clarify, my ISP (Internet Service Provider) is Verizon FIOS. So Verizon assigns my computers an IP address whenever I connect to the Internet.

Prior to my Google.fr woes, I had received a phone call from my bank stating they believed someone in France had tried to access my bank account. As I worked with their security expert, he looked further and saw it was a Verizon IP address, and further investigation revealed that the IP address originated in New York, and not in France. The bank computers had misread my New York USA IP address as being a French IP address.

It is my opinion that Google is also misreading the IP addresses. It is my opinion that this problem is specific to Verizon users. Perhaps just FIOS users. Perhaps just users in the metro NY area.

So go to google.com and conduct a search. Let me know if the address bar shows you’ve been redirected to google.fr.

If you have a Google account, make sure you aren’t logged in. If your Google account includes your zip code. That information may be used by Google to track you correctly. Those of you who are being redirected from google.com to google.fr might try signing up for a Google account (www.google.com/accounts). You can edit your personal information to include your zip code.

I’d like to point out that I have checked my computer thoroughly for spyware and viruses. I used both Lavasoft’s Ad-aware and PC Spyware Doctor to scan my system.

Update (2/25/09): Some potential solutions for the Google redirect problem can be found here in a post from 12/02/08.

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